We specialize in implementing AI-driven bot technology to enhance digital customers across service, sales, and support teams through messaging channels such as WhatsApp and similar platforms.
We live and breathe innovation and technology, aiming to create a seamless and intelligent digital customer experience - the same as real-life conversations. Each of our projects is a unique opportunity for us to innovate, ensuring optimal performance and delivering cutting-edge experiences for your customer.
Our team includes skilled engineers and professionals with over 20 years of proven professional experience in customer experience applications. We have a track record of dozens of projects for companies in Israel and around the world, and the ability to implement complex solutions in weeks, from planning to deployment.
Our clients include leading organizations in various sectors, including financial institutions, credit companies, airlines, government offices, municipalities, tech companies, major telecommunications companies, and more
some of our clients
Why Messaging?
If you’re visiting this site, the potential of messaging is well known to you by now. The main challenge facing those wishing to adopt this channel is that it is difficult to ensure a consistently excellent experience when, as providers, we don’t know when exactly the customer is going to respond! The occasional nature of WhatsApp and the massive volumes involved make it nearly impossible to handle the channel only with agents. As of today, it is equally impossible to rely on AI and Bots alone. We have the solution! - Working with the most innovative and advanced tech providers in the space, the team at Tiff developed together with its partner's several new models for customer engagement.
Customers want to message you.
LET THEM
70B
Text messages per day
81%
Will text before calling
Messaging
is the most frequently used application on mobile
